Shipping policy

{Update 5th January 2026}

Delivery Timeline

United Kingdom, United States, Australia, Canada, New Zealand

Fulfilment Handling Time (Monday-Friday):

1-2 Business Days*   Secure Packaging

Fulfilment Transit Time:(Monday-Friday):

6-12 Business Days*   Secure Packaging

 

Peace of Mind - Every item is tracked

All orders at L'SAUVE are trackable. You will receive a tracking number (via email) once your order has been dispatched. Track your delivery anytime, and our friendly customer care team is always ready to help. Please note: Tracking updates may take 12–48 hours to appear after your order has been shipped and booked with the courier.

*Please note: During peak periods (high demand), fulfilment processing (handling) times are extended by up to 2–3 additional business days. This also affects next-day dispatch.

Worldwide Shipping

Currently, shipping outside the UK is available only for (Vendor: L'SAUVE Homeware) products. We are planning to expand international shipping to more of the brands we stock.

Customs & Import Duties

For orders outside the UK, any local taxes or import duties are the customer’s responsibility. L'SAUVE is not liable for these charges.

Delivery Cost

UK, US, AU

Standard Charge: £3.95 / $2.99 £0-£49/$70 / $99  Standard Express Delivery - Tracked 
Charge: £Free £50.00/$70 / $99 +  Standard Express Delivery - Tracked 

Please note: Standard Delivery Charges an be amended from time to time due to offers.*

Order Amendments/ Cancellation 

If you wish to amend your order or cancel, please contact us at sales@lsauve.co.uk within 12 hours of placing your order.

As we aim to process and dispatch orders next day, they are prepared shortly after being placed. For this reason, we are unable to make any changes after the 12-hour window.

If you contact us outside of this timeframe, we will unfortunately be unable to amend your order as it may have already been processed or dispatched from our warehouse.

If you have any questions at all, please don’t hesitate to contact us - our customer care team is always happy to help.

Discounts

Discounted shipping is available on selected vendors, such as L’SAUVE Homeware from time to time. If your order includes products from another vendor, the shipping fee will return to the standard £3.95. The checkout page will clearly show the shipping cost before and after any discount.

Affordable Shipping

Standard tracked delivery is free on orders over £50.00 (Approx $70.00*), and £3.95 (Approx $5.95) for orders below £50.00.

Please be aware that for special times of the year ( Christmas, New Year's Eve, Bank Holiday ) delivery may be delayed 1-2 days.

Please be rest assured, that these delivery & handling times may vary from our fulfilment partners (UK & Overseas). 

Need to track your delivery? > Click here

If you have any questions about your order, please do not hesitate to reach out to our customer care team. We are always here to help.